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This website terms of use ("member agreement") is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This member agreement does not require any physical, electronic or digital signature.

This member agreement is a legally binding document between User and Bajaj Auto Ltd, (both terms defined below). This member agreement will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship and transaction between User and Bajaj Auto Ltd for the limited use of the services offered through website.

Please read the terms of agreement carefully before using or registering on the website or accessing any material, information or availing services through the website. If you do not agree with these terms, please do not use the website or avail any services being offered through the website.

Bajaj Auto Ltd reserves the right to change the terms of this member agreement from time to time and without prior notice.


The following terms and conditions are applicable to visitors, customers of Bajaj Auto Ltd (hereinafter referred to as “BAL”), users or any other who access or use the service (hereinafter referred to as “User”) transacting on this online platform who intend to purchase a specific model of Bajaj Maxima C & Compact CNG (the “Commercial Vehicle”) and make an online booking for the same (the “Booking”). The singular refers to the plural and vice versa. The term “he” is gender neutral. The “Dealership” is the Bajaj dealership selected by the User from whom the User wishes to purchase the Commercial Vehicle.

The service of the website is offered to the User on the condition that the User accepts the terms contained herein:

  • 1.User is a resident of India and aged 18 years or more.
  • 2.The User is not prohibited from owning a commercial vehicle in the jurisdiction of purchase.
  • 3.The User has selected the Commercial Vehicle and Dealership as per his choice for the delivery.
  • 4.The User acknowledges the Images & Colors on the website are representation of the actual 3W. BAL has taken every effort to make a true representation. However the actual images & color depends on the display device of the User and cannot be guaranteed by BAL.
  • 5.The User understands the information provided by the User on this website shall need to be supported by adequate documents of identity proof, address proof as may be required by the selected Dealership for the purpose of registration of the Commercial Vehicle and for compliance with local laws. The User warrants that he has the required documents.
  • 6.The Mobile number as provided by the User will be his unique identification. The User will not be able to change his Mobile number as this will be reference for all the booking usage hereafter.
  • 7.The vehicle invoicing at the Dealership shall be strictly as per the specifications filled in by the User at the time of Booking.
  • 8.The price of the Commercial Vehicle shall be the price applicable on the date of delivery of the Commercial Vehicle to the User by the dealership. It is specifically understood that the booking is not an option or an implied fixed price contract. No interest is payable by BAL or Dealership on the Booking amount.
  • 9.After online submission of the form, the system will generate a Unique Booking Identity Number for the receipt of payment at the dealership on the delivery date.
  • 10.The Unique Booking Identity Number is a random generated (alpha) numeric for identification of the User with his Booking. It does not guarantee any specific delivery sequence at the Dealership.
  • 11.The User shall use the Unique Booking Identity Number to communicate with the Dealership and BAL for any future communication.
  • 12.The user will be subjected to discount at dealership only on showing the Unique Booking identity Number generated through on line booking. The Discounted amount is solely at the discretion of BAL
  • 13.Delivery of the Commercial Vehicle (variant, or color preference) may be affected by production constraints and sequence and date of delivery will not match the date of Booking.
  • 14.The Dealership and BAL will make reasonable efforts to keep the User informed before the completion of the sales process.
  • 15.BAL or Dealership will not be responsible for any delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein.
  • 16.BAL and Dealership will not assume any liability for any inability or failure on their part in executing any order registered by any User on account of any causes, constituting a force majeure or otherwise, beyond their control. The User is requested to thoroughly read and understand updated specifications, features of all the product posted on BAL Website before making their choice.
  • 17.Original documents like (but not limiting to) Driving Licence/ Passport / PAN Card / Aadhar Card / will be required to be produced at the time of taking delivery of Commercial Vehicle from the authorized dealer. In case the User cannot produce any of the above mentioned proofs, they should submit copy of any other valid photo identity proof duly attested by a 1st class gazette officer and mention the details of the same on the form.
  • 18.The ex-showroom prices applicable in your city on the date of booking will be available with the Dealership where delivery is intended to be taken. The On-Road price includes basic components only any other additional component or service if mandate for purchase as per dealer shall be borne by User.
  • 19.The final price of Commercial Vehicle will be as per the existing price at Dealership during final delivery.
  • 20.Commercial Vehicle specification is subject to change at any point of time without any prior intimation.
  • 21.BAL reserves the right to change the Dealership for the purpose of sale and delivery of the Commercial Vehicle, after the consent of the User.
  • 22.Delivery Schedule: BAL will schedule and inform deliveries to the Dealer ship. User will be informed, on dispatch of the Commercial Vehicle from BAL to the Dealership. The Dealership will communicate to the User the likely day of delivery. The User is required to present himself at the Dealership with the aforementioned documents to pay the amount and then take delivery.
  • 23.Cancellation Policy for Booking: User can cancel his Booking before invoicing at dealership within 15 days from the booking date.
  • 24.BAL and its partners may contact User regarding cancellation request or Booking via email / SMS / call.
  • 25.BAL has the right to change the terms and conditions of the offer without prior notice. BAL reserves the right to alter any terms and conditions or the process itself at its sole discretion as and when considered necessary.
  • 26.In an event of the demise of the customer, the Booking / Allotment / Retention stands cancelled and will be refunded as per refund terms mentioned, to the nominee on the production of original documents as stated by Dealership.
  • 27.In case of any dispute, inconvenience or loss occurs due to User negligence, non-compliance or breach of applicable law, the User agrees to indemnify BAL, its partners and Dealership.
  • 28.BAL, their directors, employees, consultants, assume no liability whatsoever for any direct or indirect loss or damage arising from applicants applying for purchase of the Commercial Vehicle as per the terms and conditions stated herein. BAL may terminate or withdraw the offer, change the terms and conditions for any loss or damage, howsoever arising.
  • 29.By choosing to book the commercial vehicle online, the customer agrees to abide by the local laws governing sale of Commercial Vehicle.
  • 30.Offers & discounts (Dealership / BAL) are subjected to customer’s eligibility and offer availability at the time of purchase which shall be confirmed by dealer. Neither BAL nor Dealership guarantees any offer or discounts displayed. It will be at the discretion of Dealership/ BAL, if any.
  • 31.In case of non-individual customer, delivery would be made to the same authorized signatory, who booked the vehicle.
  • 32.BAL provides no warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranty of fitness for a particular purpose or intellectual property. BAL expressly disclaims any duty to update or revise the materials or protection from virus etc. on this website. User acknowledges that use is at User’s sole risk and User assumes full responsibility and cost associated or consequent to use of this website. User further acknowledges that BAL shall not be liable for any damages of any kind related to use of this website.
  • 33.Indemnification: User agrees to defend, indemnify and hold BAL harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to User’s use of the website.
  • 34.Miscellaneous: Unless otherwise specified, this website and the contents thereof are displayed solely for the purpose of promoting BAL’s products and services. This website is controlled and operated by BAL from its office in Pune, Maharashtra, India.
  • 35.In case of any dispute relating to the transaction or any other matter arising for use of this website for the purpose of booking, the same will be subject to the exclusive Jurisdiction of the appropriate Court at Pune.
  • 36.Arbitration: All Disputes shall be referred to the sole Arbitrator appointed by the Authorized officer of BAL, Arbitration shall be conducted in English under Arbitration and Conciliation Act, 1996. Venue of Arbitration shall be at Pune. For this purpose, the Governing Laws shall be Indian Laws and the appropriate Court of Pune shall have exclusive jurisdiction.