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Terms & Conditions : Bajaj Confidence Extended Warranty Plan

Important

The Extended Warranty manual must be retained with owner's manual and kept carefully
Extended warranty is not an extension of new vehicle warranty; please read terms & conditions thoroughly for details
Periodic maintenance is essential to maintain your vehicle in good running condition to deliver consistent & trouble-free performance, therefore we urge all customers to avail all scheduled services on time within stipulated limits.
Please ensure availing of all mandatory free /paid services on time to avoid invalidity

Terms & conditions

1 Pre-Condition
In order to maintain the validity of Extended Warranty, the vehicle must be serviced by an Authorized Bajaj dealer /service center in accordance to the following service schedules -
During basic warranty

a.   Rendering of all free & paid services as mentioned in the owners manual
b.   Within ± 250 km /15 days from the recommended service interval or due km
c. Without any lapse in service schedule


  During extended warranty

a.   Rendering of all paid services as mentioned in the Extended warranty manual
b. Within ± 250 km /15 days from the recommended service interval or due km
c. Without any lapse in service schedule

 
 

Service records

Maintenance of all service records in the space provided in the owners manual and extended warranty manual is a must. Getting the service records properly endorsed with date of service & kilometers covered etc. should be ensured by customer. For their own protection, customers should retain service invoices /documents for inspection by servicing dealer. In case the service record /manual is lost, the customer will be responsible to buy duplicate manual at his/her own expense, update the same from the servicing dealer /channel and produce to avail any service.


2 Period of Cover
a. EW Plan A
Two years or 20,000 km, whichever occurs first from the commencement date to a maximum run of 50,000 km. The plan will commence immediately after the expiry of basic warranty of 24 months or 30,000 km whichever occurs first from the date of vehicle purchase

b. EW Plan B
One year or 10,000 km whichever occurs first from the commencement date to a maximum run of 40,000 km. The plan will commence immediately after the expiry of basic warranty of 24 months or 30,000 km whichever occurs first from the date of vehicle purchase

3 Warranty Obligation
Bajaj dealer will repair or replace, part or parts thereof as may be found, on examination, to have manufacturing defect, free of charge, with in extended warranty coverage period as stipulated above, subject to the fulfillment of terms & conditions.
Quite simply the extended warranty means that for any failure of a mechanical or electrical part or part/s-of-part, for a reason other than wear & tear, aging or negligence, the defect will be addressed by repair or replacement of part or component only free of cost under extended warranty plan

4 Transfer of warranty
The extended warranty plans are non-transferable and will not be valid to second owner.

5 a What is covered?

 
Group
 
Parts
  Cylinder Head   Cylinder head & head cover
    Tappet cover, OHC cover
    Tappet cover, OHC cover
    Rocker arm & rocker, Bearing
    Rocker art shaft
    Inlet & Exhaust valve
  Cam Chain/ Tension   Cam sprocket
  Cylinder   Cylinder block piston assly.
  Oil Pump   Oil pump assembly
    Drive gear
    Rotor (Oil pump in & out)
    Roter Oil filter & cap
  Generator   Magneto assly
    Stator comp.
  Crankcase   Crankcase LH & RH
    Generator cover
    Clutch cover
  Crankshaft/Piston   Crankshaft
    Sprocket
    Gearprimary drive & Roller bearing
  Transmission   Mainshaft & Counter shaft
    Gears on mainshaft & countershaft
    Bush
    Set of bearings
    Collar
  Gearshift Drum   Fork, Shaft, Drum, Plate, Stopper & Springs
  Kick Starter Spindle   Bush, Ratchet, Spring, Gear kick starter
    Pinion & Kick shaft (Spindle)
  Speedometer Assly   Speedometer separate parts
    Techometer & Meter fuel
  Front Brake   Cylinder Sub Assy, Caliper Sub Assy
    Disc assly
  Steering System   Fork bolt, Fork holder upper & lower
    Fork Cover LH & RH
  Front & Rear Wheel   Bearing, Swing art
    Brake drum, Brake panel plate
    Wheel Rim (For plating only)
  Others   Fuel Cock, Gauge fuel
    Valve Assy Air Suction,
    CDI Unit, Ignition coil, Rectifier complete
    Regulator, Relay assly, Starter relay
    Wiring Harness
  Switches   Control Housing LH, RH
    Ignition switch
    Neutral Switch
    Ride control switch
  Carburetor   Separate parts of carburetor
  Chassis   Chassis Assly
    Rear Shock Absorber (For leakage only)
    Petrol Tanks (Seam welding only)
    Side Covers (Only for blisters)

5 b What is not covered?

 
Group
 
Wear & tear parts
 
Packing/CD parts
  Cylinder Head Head gasket
  All bolts/fasteners, 'O' rings
  'O' ring
  Valve oilseal
  Valve guide
  Valve Spring Outer & inner
  Cam Chain/Tension   Cam Chain  
  Tensioner Lifter & Chain Guide
  Cylinder Cylinder Gasket
  Oil Pump Pump Gasket
  Generator
  Crankcase Crankcase gasket
  Generator Cover gasket
  Clutch cover gasket
  Crankshaft/Piston
 
 
  Transmission Clutch plates
  Pressure plates
  Drive Chain & sprocket - big & small Sprocket & Thrust washer
  Wheel clutch
      Hub clutch
  Circlips
  Gearshift Drum
  Kick Starter Spindle
  Speedometer Assly Speedo Assly.
  Front Brake Brake Pipe
  Master / Wheel Cyl Kit Oil
  Steering System Fork oil Fork assly. Complete
  Fork oilseal Fork oil
  Front & Rear Wheel Gear Speedometer
  Spokes/truing
  Tyre tube, brake shoes & pads Spokes & nipples
  Others Starter Motor Assly
  Silencer Assly
  Oil seals Gaskets
  Spark Plug "O" ring
  If tempered/altered
  Switches Bulbs Battery after 1 year*
  Front & Rear Brake switch
  Plunger
  Carburetor Main jet/ slow jet/ Float needle Gasket/s
  Chassis All Cables Rusty
  Rubbing/Fading Peel-off/scratches
  Side Covers Rubbing/Fading Peel-off/scratches

* In the event of failure during first year, it is to be claimed with respective manufacturer

6 Exclusions
This warranty shall not apply to
   
a. Parts requiring replacement /repair due to wear & tear, depreciation, moth, vermin, process of cleaning, restoring or renovating of scratches, affect of light, sun or any atmospheric conditions, bird droppings
 
b. Mechanical & electrical breakdown caused by overloading, strain, overrunning, freezing, excessive pressure, short-circuiting, heating
c. Improper handling, dismantling, fitting, repair, alteration, modification, fitment of any performance accessory or parts not approved by the Bajaj Auto Limited or the parts of vehicle which has been used for anyform of motor sport /competition etc.
 
d. Routine maintenance service including cleaning, polishing, minor adjustment, engine tuning, carbon cleaning, wheel alignment, wheel truing, tyre rotation
e. Damage due to poor, incorrect, incomplete periodic maintenance, insufficient care or use of spurious parts
f. Insignificant defects, which do not affect the functions of the vehicle such as sound, vibrations and oil seepage
g. Any damage, scratches, loss of paint gloss etc. due to misuse, abuse, neglect, accident, theft, flood, fire, air borne
h. Parts subjected to normal wear & tear and aging including spark plugs, Hi-tension cords, clutch, shock absorbers, fuel filter, air filter, oil filter, rubber seals, brake pads, brake linings, clutch/ accelerator/brake cables, bulbs, fuses, fuel hoses, tyres, batteries, glasses, lenses etc.
i. All consumables including all lubricating oils, greases, shock absorber oils, fluids etc.
j. Rusting of sheet metal parts, silencer & catalytic converter
k. Any legal liability, consequential loss, damage to third party occupants
l. Any damage/malfunctioning caused by use of bad quality/adulterated fuel to the fuel system, engine and silencer including carburetor etc.
m. Damage caused due to improper storage/ non use maintenance
n. Damage due to lack of lubrication
o. Damage due hydrostatic lock caused by rains /flood
p. Any part excluded under basic warranty stated in the owner's manual

7 Disclaimer of consequential damage
BAJAJ assumes no responsibility for loss of vehicle, loss of time, inconvenience or any other indirect incidental or consequential damage resulting from the vehicle not being available to the owner on account of any defect covered in this extended warranty plan.

8 How to make a claim
In the event of occurrence of any breakdown, the owner must:
   
a. Take all steps necessary to minimize the extent of loss
b. Inform the nearest Bajaj dealer and arrange to bring the vehicle to the dealer's service center on his/ her own cost
c. Produce extended warranty manual having completed service records to enable the dealer to examine the vehicle and establish the cause of defect or breakdown
 
d. Undertake to pay the cost of parts or repairs, which are not covered under this warranty or pay the entire cost of parts or labor if the cause of breakdown is not covered under this warranty
e. The dealer will issue invoice for Parts or repairs, which are not covered under this warranty.

Failure to produce proper service records or comply with requirements may lead to refusal of warranty benefit.

9 Who is authorized to accept extended warranty claims
For convenience of neighborhood service, customers can avail the scheduled services at dealer workshops, Authorized service centers and dealers' secondary service channels like Urban & Rural Service Outlets.
In the event of claim, customer will be required to bring the vehicle to any Bajaj dealer workshop or any select Authorized service center.
While dealers' secondary service channels are not authorized to offer any replacement of parts or repairs etc. under this extended warranty, however they will extend other possible assistance and guidance.

10 General terms and conditions
The proposal form is the basis of, and forms part of the contract between Bajaj Auto Limited and customers for the extended warranty of the vehicles shown on the registration form/ Extended warranty Certificate. This booklet is to be read as one document and any word or expression used with a specific meaning has the same meaning wherever it appears:
 a. This extended warranty covers only the failure of a mechanical and / or Electrical part for a reason other than wear and tear, normal deterioration or negligence
b. Customers should strictly follow the recommendations of Bajaj Auto Limited to ensure that their 2-wheeler is maintained in a perfect running condition in which it has left the factory and specifically ensure that you adhere strictly to the service schedules and have the vehicle serviced by Bajaj dealer/ Authorized Bajaj service center only
c. Authorized dealer /service channel is not liable for loss or damage resulting directly/ indirectly from
i) Natural Calamities like earthquakes, volcanic, flood, and tidal waves
ii) Pressure waves created by supersonic aircrafts
iii) Revolution or mutiny, any intentional or malafide act of owner, abuse of the vehicle, negligence
iv) Usage of vehicle in competitions, motor sports, transportation, goods, or hire as a taxi.
v) Lack of servicing in accordance with 'Bajaj Auto Limited' recommendations.
vi) All external causes such as accidents, bad weather, fire, theft or attempted theft, collisions, freezing or heat.
vii) Improper repair or servicing, the fitting of unauthorized replacement of parts and / or any modifications not approved BAL.

d. The extended warranty plan has no surrender value, no refund of extended warranty plan price is available and it cannot be transferred to another vehicle
e. No liability will be accepted for any mechanical / electrical breakdown if not notified to the dealer immediately after the relevant fault has become apparent
f. Failure to maintain the odometer in working order or disconnecting or tampering with it will invalidate this Extended warranty
g. No liability will be accepted for any losses covered under an accidental damage or road risk policy or for any road hazard/ fire or accident damage. No liability of any kind exists in respect of their part
h. No liability will be accepted for damage caused by neglect, intrusion of foreign or harmful or injurious matter, lack of servicing, overheating, freezing or abuse to the continued use of the vehicle after a fault has become evident or for consequential loss on the failure of part of parts not covered by this Extended Warranty
i. No liability will be accepted for any failure due to wear and tear, components incorrectly fitted from any outside agencies or any effect of an inaccurate previous repair or faults or parts of faulty manufacture / design and alterations / modification from the BAL specifications.
j. In the event of loss/ damage of this manual, customer will be fully responsible to buy the duplicate manual with adequate proof for the loss/ damage and paying the requisite charges and get the same updated from servicing dealers/ centers. Dealer will forward the request to Bajaj Auto Ltd. for issue of such duplicate manual, which will be delivered by Bajaj Auto Ltd. through the dealer to the customer.